Refund policy

How do I return?

- Visit https://luckytravelerboutique.com/a/returns to start a return
- Enter your order number and email address in the fields and click Start
- Follow the instructions and select the items you want to return

What items are returnable?

You can return your items within 14 days of receiving of your shipment.

- They must be in original condition
- For clothing: unwashed and unworn, hygienic liner and tags intact 
- For shoes: they must be in original shoe box and packaging
- In the original packaging

Free gifts, gift cards, accessories, final sale items, swimwear or promotional items are not returnable!

Are there any charges for return?

- There are no charges for return
- Original shipping charges are non-refundable
- You are responsible for the charges of the return shipping

How soon will I get my refund?

- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days. Your bank or credit card company may take a few extra days to process.
- We are not responsible for lost items.  Please make sure you can track your returned items.


You can always contact us for any return question at info@luckytravelerboutique.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
We do not accept returns on swimwear, gift cards, accessories, or FINAL SALE items.


Exchanges
At this time, due to limited availability of certain products, we recommend you order two sizes and return the size that does not fit correctly.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method for the full purchase price within 2-5 business days.  Please note that your bank or credit card company may take a few days for processing as well.